Office of Institutional Effectiveness, Research and Planning
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Welcome to the Office of Institutional Effectiveness, Research and Planning
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The Office of Institutional Effectiveness, Research, and Planning (OIERP) at Baltimore City Community College (BCCC) serves as a central hub for data-driven decision-making, strategic planning, and institutional improvement. Reporting directly to the Office of the President, OIERP provides faculty, staff, and key stakeholders with accurate, timely, and relevant data to support institutional planning, accreditation, assessment, grant administration, and research.
The Office ensures that BCCC’s programs and services align with the Maryland Higher Education Commission (MHEC) regulations, Middle States Commission on Higher Education (MSCHE) accreditation standards, other program-focused accreditation bodies, and state and federal reporting requirements.
OIERP plays a pivotal role in overseeing the College’s strategic planning efforts, ensuring that institutional goals, priorities, and resource allocations align with BCCC’s mission and vision. By leveraging research, assessment, and evaluation, the office supports continuous improvement initiatives that enhance student success, operational efficiency, and institutional accountability.
Through these efforts, OIERP helps to position BCCC as a leader in academic excellence, workforce development, and community engagement, ensuring that the College remains responsive to the evolving needs of students, employers, and the broader Baltimore community.
Contact Us
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Vice President for Institutional Effectiveness, Research, and Planning
Becky L. Burrell
2901 Liberty Heights Avenue
Main Building, Room 136D
Baltimore, MD 21215
410-462-8564
bburrell@bccc.eduDirector of Institutional Research
Eileen F. Hawkins
2901 Liberty Heights Avenue
Main Building, Room 246D
Baltimore, MD 21215
410-462-7438
efhawkins@bccc.eduDirector of Grants
Keenan E. Jones
2901 Liberty Heights Avenue
Baltimore, MD 21215
410-462-7790
grants@bccc.eduDirector of Assessment
Cora A. James
2901 Liberty Heights Avenue
Baltimore, MD 21215
410-462-7443
AssessmentOffice@bccc.eduResearch Analyst II
Charles N. Wilson
2901 Liberty Heights Avenue
Main Building, Room 246B
Baltimore, MD 21215
410-462-7463
CHWilson@bccc.edu