Welcome to the Office of Institutional Effectiveness, Research and Planning

  • The Office of Institutional Effectiveness, Research, and Planning (OIERP) at Baltimore City Community College (BCCC) serves as a central hub for data-driven decision-making, strategic planning, and institutional improvement. Reporting directly to the Office of the President, OIERP provides faculty, staff, and key stakeholders with accurate, timely, and relevant data to support institutional planning, accreditation, assessment, grant administration, and research.

    The Office ensures that BCCC’s programs and services align with the Maryland Higher Education Commission (MHEC) regulations, Middle States Commission on Higher Education (MSCHE) accreditation standards, other program-focused accreditation bodies, and state and federal reporting requirements.

    OIERP plays a pivotal role in overseeing the College’s strategic planning efforts, ensuring that institutional goals, priorities, and resource allocations align with BCCC’s mission and vision. By leveraging research, assessment, and evaluation, the office supports continuous improvement initiatives that enhance student success, operational efficiency, and institutional accountability.

    Through these efforts, OIERP helps to position BCCC as a leader in academic excellence, workforce development, and community engagement, ensuring that the College remains responsive to the evolving needs of students, employers, and the broader Baltimore community.

Contact Us

  • Vice President for Institutional Effectiveness, Research, and Planning 
    Becky L. Burrell 
    2901 Liberty Heights Avenue 
    Main Building, Room 136D 
    Baltimore, MD 21215 
    410-462-8564
    bburrell@bccc.edu

    Director of Institutional Research
    Eileen F. Hawkins 

    2901 Liberty Heights Avenue 
    Main Building, Room 246D 
    Baltimore, MD 21215 
    410-462-7438 
    efhawkins@bccc.edu

    Director of Grants
    Keenan E. Jones
    2901 Liberty Heights Avenue 
    Baltimore, MD 21215 
    410-462-7790
    grants@bccc.edu 

    Director of Assessment
    Cora A. James
    2901 Liberty Heights Avenue 
    Baltimore, MD 21215
    410-462-7443
    AssessmentOffice@bccc.edu 

    Research Analyst II
    Charles N. Wilson 

    2901 Liberty Heights Avenue 
    Main Building, Room 246B 
    Baltimore, MD 21215 
    410-462-7463
    CHWilson@bccc.edu