Technical Support

  • Technical Support

myBCCC

  • myBCCC provides access to the Panther Portal (class registration and financial aid), Canvas (access courses), BCCC email, and Touchnet (payment service) using just one login.

    For all IT support, contact ITS Helpdesk on the web, via phone 410-462-7411 or via email helpdesk@bccc.edu.

    Helpdesk Hours of Operation

    Monday 

    7:30 a.m. to 7:00 p.m. 

    Tuesday 

    7:30 a.m. to 7:00 p.m. 

    Wednesday 

    7:30 a.m. to 7:00 p.m. 

    Thursday 

    7:30 a.m. to 7:00 p.m. 

    Friday 

    7:30 a.m. to 7:00 p.m. 

    Saturday 

    8:00 a.m. to 5:00 p.m.

     

Canvas

  • BCCC uses Canvas, the learning management system. Every course at the College has a Canvas course site.

    Canvas is designed to facilitate and support learning online. Through Canvas, you can access study materials, communicate with your instructors, and submit assignments. Canvas is an excellent resource, and we are here to provide the support you need as you continue the transition to online learning.

    For Canvas login or general online course help, email online@bccc.edu or call 410-462-8016.

Request A Laptop

  • Currently, enrolled credit students who need a laptop to complete their course work, may complete the Laptop Request Form. Once complete, the Office of Student Affairs will contact you by email to discuss next steps.

    Be sure to include:

    • Full name
    • Campus email address
    • Phone number
    • Reason for needing a laptop

Online Tutoring

  • BCCC students have access to online tutoring services delivered through Canvas, giving students access to the Online Writing Lab, Virtual Live Tutoring and Offline Questions.

    Accessing Online Tutoring

    The first time you access e-tutoring services through Canvas, you will need to log in and follow a short setup process. 

    Click here to access e-Tutoring for the first time.

    Online tutoring is available for the following subjects:

    • Accounting
    • Anatomy & Physiology
    • Biology
    • Chemistry
    • Math
    • Statistics
    • Writing