Office of Institutional Effectiveness, Research and Planning
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Welcome to the Office of Institutional Effectiveness, Research and Planning
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	The Office of Institutional Effectiveness, Research, and Planning (OIERP) at Baltimore City Community College (BCCC) serves as a central hub for data-driven decision-making, strategic planning, and institutional improvement. Reporting directly to the Office of the President, OIERP provides faculty, staff, and key stakeholders with accurate, timely, and relevant data to support institutional planning, accreditation, assessment, grant administration, and research. The Office ensures that BCCC’s programs and services align with the Maryland Higher Education Commission (MHEC) regulations, Middle States Commission on Higher Education (MSCHE) accreditation standards, other program-focused accreditation bodies, and state and federal reporting requirements. OIERP plays a pivotal role in overseeing the College’s strategic planning efforts, ensuring that institutional goals, priorities, and resource allocations align with BCCC’s mission and vision. By leveraging research, assessment, and evaluation, the office supports continuous improvement initiatives that enhance student success, operational efficiency, and institutional accountability. Through these efforts, OIERP helps to position BCCC as a leader in academic excellence, workforce development, and community engagement, ensuring that the College remains responsive to the evolving needs of students, employers, and the broader Baltimore community. 
Contact Us
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	Vice President for Institutional Effectiveness, Research, and Planning 
 Becky L. Burrell
 2901 Liberty Heights Avenue
 Main Building, Room 136D
 Baltimore, MD 21215
 410-462-8564
 planning@bccc.eduDirector of Institutional Research 
 Eileen F. Hawkins
 2901 Liberty Heights Avenue
 Main Building, Room 246D
 Baltimore, MD 21215
 410-462-7438
 OIR@bccc.eduDirector of Grants 
 Keenan E. Jones
 2901 Liberty Heights Avenue
 Baltimore, MD 21215
 410-462-7790
 grants@bccc.eduDirector of Assessment 
 Cora A. James
 2901 Liberty Heights Avenue
 Baltimore, MD 21215
 410-462-7443
 AssessmentOffice@bccc.eduResearch Analyst II 
 Charles N. Wilson
 2901 Liberty Heights Avenue
 Main Building, Room 246B
 Baltimore, MD 21215
 410-462-7463
 OIR@bccc.edu
